Coaching and Mentoring

0.00 EGP

Description
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Description

This course aims to give participants a clear insight and understanding into the dynamics that happen between people when they work one-to-one.
The temptation when coaching or mentoring someone is to provide solutions to problems or difficulties. We will help you find ways to hand the issues back to the person and encourage them to find the solutions for themselves.

By the end of this course each attendee will be able to

understand the differences between coaching, mentoring and training
create individual development frameworks
develop and build trust
use positive language patterns and questioning techniques
use active listening skills
read body language
use different feedback tools
develop positive outcomes for lifelong learning

Adapting styles and approach depending on the individual
Understanding when to coach, when to mentor and when to train
Developing individual frameworks
Developing trust Coaching and mentoring
Using positive language
Active listening techniques
Questioning skills
The GROW and other models
Feedback skills

Course Recipients: This course is designed to management staffs who understands that coaching & mentoring are an essential part of the Collaborative Management skill-set, and who wish to learn how they can achieve performance gains and results through coaching and mentoring