This course will equip you with all the business etiquette and protocol knowledge needed to conduct your business with more confidence, know-how, grace and efficiency than before, putting yourself and others at ease by showing more confidence and poise in various business settings.
Business Etiquette & Skills
0.00 EGP
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Description
By the end of this course each attendee will be able to
- Develop a great first & lasting impression
- Manage business interactions while creating a great impact
- Learn to deal with people through various channels without any emotional triggers
- Learn about other cultures etiquette pitfalls
- Improve your professional image by 99 %
- The impression:
- The rule of twelve
- Gentlemen’s corporate attire
- Ladie’s corporate attire
- Accessories
- The handshake
- Business meeting etiquette
- Business card etiquette
- Remembering names
- The art of mingling & the conversation levels
- Workplace etiquette
- Dining etiquette
- Telephone etiquette
- Correspondence etiquette
- Cultural mistakes
- Various application through activities & role-plays
This course is suitable for all employees across different level of hierarchy, departments & functions.
- Classroom lectures
- Video
CORE Certificate
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