Tele Sales

0.00 EGP

Description
Reviews (0)

Description

This training course teaches delegates how to use the telephone for professional selling. Delegates will learn how to prepare scripts, manage outgoing and incoming calls, and implement components of an effective voice. Delegates will also learn about how to craft voice mail messages, deal with gatekeepers and close sales.

By the end of this course each attendee will be able to

Develop tips on how to overcome challenging gate keepers.
Introductions that motivate the customer to listen.
Recognize how to make a positive connection with every customer every time.
Pull the client into a conversation.
Guiding the customer to realize their purchase/service needs.
Understanding the customer's drivers.
How to turn objections into buying signals.
Making your product/service stand out from competitors.
Work with a sales process that focuses on motivating the customer to buy from you by choice.
Knowing when to close and gain the commitment.
Identify clearly areas for your future development.

Doing the right call research
Establishing the right call objectives
Understanding personal communication styles – so that you can speak your customer’s language
Formulate a winning script that works
Get past the gatekeeper and talk to the decision maker
Active listening for buying signals – what to listen for
Qualifying the real decision maker
Understand what your prospects really value: features, advantages and benefits
Effectively overcome objections
Introduce price effectively

This course is designed for all Telesales Staff, Telesales People, Telesales Employees, Internal Sales People, Commercial Managers, New / Experienced Salespeople and Business Development Executives