Effective listening skills are a vital part of the oral communication process. As an active listener, you learn to hear what people are really saying by learning the Message Content Formula. This course is targeted at anyone looking to improve their listening skills and build better communication with others.
Effective Listening Skills
0.00 EGP
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Description
By the end of this course each attendee will be able to
- Really understand what listening is as against just hearing
- Know the importance of properly defining listening and its behaviors.
- Identify their listening styles and areas in which their learning can have the most impact.
- Identify common distractions when listening.
- Understand various types of bad listening behaviors and how to overcome them.
- Understand the characteristics of various personality types.
- Apply the appropriate strategies for each personality types and build strong relationships with everyone.
- Understand the secret language of feelings.
- Listen at a deeper level using EQ strategies.
- Apply techniques of empathic listening.
- Masterfully utilize nonverbal communication for more complete listening.
- Understand NLP Model of Communication.
- Apply general principles and NLP techniques for effective listening.
- Use NLP Meta-model and paraphrasing for effective listening.
- Facts about Listening Skills
- Identifying and Understanding Listening Styles
- Overcoming Barriers to Effective Listening
- Working Well with all Personality Types
- Impact of Feelings on Listening Effectiveness
- Empathic Listening
- Nonverbal Communication
- Power of NLP Communication
This course is suitable for anyone committed to improve performance and relationships with others
- Classroom lectures
- Video
CORE Certificate
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