Training, Consultation & General services Company
  • (+20) 25215059 / (+2) 01118867769

  • Maadi, Cairo – Egypt
    1st Floor, 15 Road 256

  • Working Hours
    From 08:00 am to 16:00 pm

Effective Listening Skills

Course Purposes

Effective listening skills are a vital part of the oral communication process. As an active listener, you learn to hear what people are really saying by learning the Message Content Formula.

Course Objectives:

By the end of this course each attendee will be able to
  • Really understand what listening is as against just hearing
  • Know the importance of properly defining listening and its behaviours
  • Identify their listening styles and areas in which their learning can have the most impact
  • Identify common distractions when listening
  • Understand various types of bad listening behaviours and how to overcome them
  • Understand the characteristics of various personality types
  • Apply the appropriate strategies for each personality types and build strong relationships with everyone
  • Understand the secret language of feelings
  • Listen at a deeper level using EQ strategies
  • Apply techniques of empathic listening
  • Masterfully utilize nonverbal communication for more complete listening
  • Understand NLP Model of Communication
  • Apply general principles and NLP techniques for effective listening
  • Use NLP Meta-model and paraphrasing for effective listening

Course Contents

  •  Facts about Listening Skills
  •  Identifying and Understanding Listening Styles
  •  Overcoming Barriers to Effective Listening
  •  Working Well with all Personality Types
  •  Impact of Feelings on Listening Effectiveness
  •  Empathic Listening
  •  Nonverbal Communication
  •  Power of NLP Communication

Course Recipients

This course is targeted at
  • anyone looking to improve their listening skills and build better communication , improve performance and relationships with others


2 Days

Methodology of teaching

Classroom lectures, Videos & Practical Training and Exercises


Core Certificate

Available DATE

Duration Start End
2 Days 2018-01-22 2018-01-24 Apply

2 Days 2018-04-17 2018-04-19 Apply

2 Days 2018-08-12 2018-08-14 Apply

2 Days 2018-10-23 2018-10-25 Apply

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